AnswerForce
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What is AnswerForce?
AnswerForce is a comprehensive business communication software solution that offers live answering services to help businesses manage incoming calls and messages effectively. It ensures that all customer inquiries are promptly addressed, enhancing customer satisfaction and improving business efficiency.
Company Details
Moneypenny
Founded in 2000
500+ employees
United States
Features:
- Live call answering
- Message taking
- 24/7 availability
- Appointment scheduling
- Customized call scripts
- Call routing
- Lead capture
- CRM integration
- Call analytics
Pros & Cons
Pros
- Enhances customer service
- Improves business efficiency
- 24/7 availability
- Customizable call scripts
- Integration with CRM systems
Cons
- May require additional costs for usage
- Dependent on the quality of call agents
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