Astea International
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What is Astea International?
Astea International is a leading provider of field service management software that helps organizations streamline their service operations, improve customer satisfaction, and drive revenue growth. The software offers a comprehensive suite of tools for managing field technicians, scheduling appointments, tracking inventory, and analyzing performance metrics.
Company Details
Astea International
Founded in 1979
201-500 employees employees
Horsham, Pennsylvania, United States
Features:
- Work order management
- Dispatch and scheduling
- Inventory management
- Mobile workforce management
- Contract management
- Billing and invoicing
- Reporting and analytics
- Integration capabilities
- Customer portal
- Service level agreement (SLA) management
Pros & Cons
Pros
- Comprehensive field service management solution
- Scalable for businesses of all sizes
- User-friendly interface
- Robust reporting and analytics
- Integration capabilities with other business systems
Cons
- May have a learning curve for new users
- Some advanced features may require additional customization
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