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What is Bright Pattern?

Effortless Omnichannel Communications Across Voice, IVR, Email, Chat, SMS, MMS, Messengers with Omnichannel Quality Management and a Powerful Mobile App

Advantages

  • Cloud-based contact center
  • AI-powered routing
  • Omni-channel support
  • Real-time analytics
  • Customizable workflows
  • Agent desktop integration
  • Quality management tools
  • Scalability options

Company

location
San Bruno, California, United States
founded year
2010
employee size
100-500
parent company
Bright Pattern Inc.

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