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What is Comm100?

Comm100 is a comprehensive customer engagement platform that provides businesses with live chat, ticketing, and messaging solutions to enhance customer support and communication. With advanced features and customization options, Comm100 aims to help organizations deliver exceptional customer experiences.

Company Details

Comm100 Network Corporation
Founded in 2009
101-250 employees employees
Vancouver, British Columbia, Canada

Features:

  • Live chat support
  • Ticketing system
  • AI-powered chatbot
  • Canned responses
  • File sharing capabilities
  • Visitor monitoring
  • Integration with CRM systems
  • Survey and feedback tools
  • Customizable chat widgets

Pros & Cons

Pros

  • Robust live chat functionality
  • Multi-channel support options
  • AI chatbot for automation
  • Easy integration with other systems
  • Advanced reporting and analytics
  • Customization options for branding
  • Visitor monitoring for proactive engagement
  • Efficient ticketing system for issue tracking
  • Comprehensive customer engagement tools

Cons

  • May have a learning curve for beginners
  • Some advanced features may require additional setup
  • Cost may be prohibitive for small businesses

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