Customer Service Suite
Pricing available on request
What is Customer Service Suite?
With Freshworks Customer Service Suite, you can create and deploy intelligent chatbots in a snap, then watch them resolve issues 24/7. Automation reduces routine tasks; built-in AI helps agents, admins, and leaders excel.
Advantages
- Ticket management
- Multi-channel support
- Knowledge base
- Reporting analytics
- Automated responses
- Customer feedback tools
- Integration options
- Live chat support
Company
- location
- San Francisco, CA
- founded year
- 2005
- employee size
- 5000+
- parent company
- Tech Solutions Inc.
Reviews
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AI tool · free for everyone
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Our AI reads your billing emails and surfaces every paid vendor, the monthly amount, the renewal date, and the license waste. No dashboards to set up. No signup needed for a preview. Read-only access.
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AI reads your invoices
Same way you'd scan them yourself — but in seconds, across 2,000 emails.
Read-only access
Token-scoped to Gmail / Mail.Read. Revoke any time.
Inbox never stored
We persist only the extracted vendor summary.