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Delighted
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What is Delighted?
Delighted is a customer feedback platform that helps businesses gather real-time feedback from customers through surveys and Net Promoter Score (NPS) ratings. It offers actionable insights to improve customer satisfaction and loyalty.
Company Details
Qualtrics
Founded in 2013
50-200 employees
San Francisco, California
Features:
- NPS Surveys
- Feedback Analysis
- Real-time Reporting
- Integration with CRM systems
- Customizable Surveys
Pros & Cons
Pros
- Easy to use
- Real-time feedback
- Actionable insights
- Integration capabilities
- Customization options
Cons
- Limited advanced analytics
- May require additional integrations for some functionalities
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*Disclaimer: This content has been generated by AI.