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What is Delighted?

Delighted is a customer feedback platform that helps businesses gather real-time feedback from customers through surveys and Net Promoter Score (NPS) ratings. It offers actionable insights to improve customer satisfaction and loyalty.

Company Details

Qualtrics
Founded in 2013
50-200 employees
San Francisco, California

Features:

  • NPS Surveys
  • Feedback Analysis
  • Real-time Reporting
  • Integration with CRM systems
  • Customizable Surveys

Pros & Cons

Pros

  • Easy to use
  • Real-time feedback
  • Actionable insights
  • Integration capabilities
  • Customization options

Cons

  • Limited advanced analytics
  • May require additional integrations for some functionalities

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*Disclaimer: This content has been generated by AI.