Exotel
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What is Exotel?
Exotel is a leading cloud telephony platform that empowers businesses to streamline their communication processes. It offers a range of services, including virtual phone numbers, IVR systems, call routing, SMS capabilities, and more, to enhance customer engagement and support.
Company Details
Exotel Techcom Private Limited
Founded in 2011
100-250 employees
Bangalore, India
Features:
- Virtual phone numbers
- IVR systems
- Call routing
- SMS capabilities
- Analytics and reporting
- Integration with CRM systems
- Call recording
- Voice broadcasting
- API for custom integrations
Pros & Cons
Pros
- Scalable and reliable cloud telephony solution
- Advanced features for enhancing customer communication
- Integration capabilities with popular CRM systems
- Robust analytics and reporting functionality
- Flexible pricing plans to suit various business sizes
Cons
- May require some technical expertise for initial setup
- Certain advanced features may need additional customization
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*Disclaimer: This content has been generated by AI.