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GoTo Contact Center

GoTo Contact Center

https://goto.com

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What is GoTo Contact Center?

GoTo Contact Center is an AI-powered, cloud-based contact center software that unifies business communication and customer engagement. It provides a comprehensive platform for phone systems, softphone, digital channels, and performance insights, enabling businesses to simplify and enhance their client communications.

Advantages

  • Omnichannel support
  • AI-powered insights
  • Call routing
  • Real-time analytics
  • Customer feedback tools
  • Integrations with CRM
  • Customizable dashboards
  • Agent performance tracking

Company

location
Boston, Massachusetts, United States
founded year
2003
employee size
Over 1,000 employees
parent company
LogMeIn Inc.

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