GoToAssist
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What is GoToAssist?
GoToAssist is a comprehensive remote support software designed to streamline IT support processes by enabling technicians to remotely access and troubleshoot devices. It offers robust features to enhance productivity and efficiency in resolving technical issues.
Company Details
LogMeIn
Founded in 2006
500+ employees
Boston, Massachusetts
Features:
- Remote desktop control
- File transfer capabilities
- Session recording
- Chat support functionality
- Multi-platform support
- Mobile device support
- Customizable branding
- Reporting and analytics tools
- Unattended access
Pros & Cons
Pros
- User-friendly interface
- Secure remote access
- Efficient troubleshooting capabilities
- Multi-platform support
- Customizable branding options
Cons
- Higher pricing compared to some competitors
- Learning curve for new users
- Limited customization options for certain features
Your SAAS solutions guide
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*Disclaimer: This content has been generated by AI.