JRNI (formerly BookingBug)
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What is JRNI (formerly BookingBug)?
JRNI (formerly BookingBug) is a comprehensive appointment scheduling and queuing software designed to optimize the customer journey. It streamlines the booking process, manages appointments, and helps businesses improve customer engagement and operational efficiency.
Company Details
JRNI Inc.
Founded in 2014
100-500 employees employees
London, United Kingdom
Features:
- Appointment scheduling
- Queue management
- Customer communications
- Staff scheduling
- Analytics and reporting
- CRM integration
- Multi-location support
- Custom branding
- Mobile accessibility
Pros & Cons
Pros
- User-friendly interface
- Robust scheduling capabilities
- Effective queue management
- Integration with CRM systems
- Multi-location support for large enterprises
Cons
- Steep learning curve for complex configurations
- Limited customization options for smaller businesses
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