Listen360
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What is Listen360?
Listen360 is a comprehensive customer feedback software that helps businesses collect, analyze, and act on customer feedback to improve customer satisfaction and loyalty. It provides tools for gathering feedback through various channels and actionable insights to enhance customer experience.
Company Details
Listen360 Inc.
Founded in 2010
50-200 employees
Atlanta, Georgia, United States
Features:
- Multi-channel feedback collection
- Real-time reporting and analytics
- Automated feedback requests
- Customer sentiment analysis
- Performance benchmarking
- Customizable surveys
- Integration with CRM systems
- Feedback response management
- Net Promoter Score tracking
Pros & Cons
Pros
- Easy to use
- Robust analytics
- Customizable surveys
- Integration options
- Real-time feedback collection
Cons
- May require some training for advanced features
- Limited customization options for some features
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*Disclaimer: This content has been generated by AI.