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What is mHelpDesk?

mHelpDesk is a cloud-based field service management solution that helps businesses manage their work orders, scheduling, invoicing, and more. It offers features like job tracking, dispatching, customer management, and reporting tools to help businesses optimize their processes and deliver exceptional service.

Company Details

HomeAdvisor
Founded in 2007
201-500 employees
Denver, Colorado

Features:

  • Job tracking
  • Dispatching
  • Customer management
  • Scheduling
  • Invoicing
  • Reporting tools
  • Mobile access
  • Payment processing
  • Customizable forms

Pros & Cons

Pros

  • Streamlines operations
  • Improves efficiency
  • Enhances customer service
  • Cloud-based for easy access
  • Comprehensive reporting tools

Cons

  • May require some training for full utilization
  • Limited customization options for some features

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