osTicket
Unlock the Best Deals on osTicket!
Click 'Want to Buy?' to explore exclusive discounts and access the best pricing on osTicket. Simplify scheduling for your business while saving big—act now!
What is osTicket?
osTicket is a powerful and flexible open-source ticketing system that enables businesses to streamline their customer support operations. It offers a user-friendly interface for managing tickets, tracking communication history, and resolving customer issues effectively. osTicket is highly customizable and scalable, making it suitable for businesses of all sizes.
Company Details
osTicket
Founded in 2003
50-200 employees
United States
Features:
- Ticket management
- Email integration
- Knowledge base
- Customizable forms
- Automation rules
- Reporting and analytics
- Multi-channel support
- Role-based access control
- Customizable workflows
- Mobile-responsive design
Pros & Cons
Pros
- Open-source and free to use
- Highly customizable
- Scalable for businesses of all sizes
- User-friendly interface
- Robust ticket management capabilities
Cons
- Limited out-of-the-box integrations
- Requires technical expertise for advanced customization
- Community support may vary in responsiveness
Your SAAS solutions guide
We understand that you may some queries before making a decision, and we are here to provide you with all the answers you need.
*Disclaimer: This content has been generated by AI.