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What is Pubble?

Pubble is a comprehensive customer engagement platform designed to facilitate interactions between businesses and customers across multiple channels. It enables real-time communication, feedback collection, and customer support, enhancing customer satisfaction and loyalty.

Company Details

Pubble Inc.
Founded in 2012
50-100 employees
San Francisco, California

Features:

  • Live chat support
  • Social media integration
  • Knowledge base
  • Feedback management
  • Analytics and reporting
  • Ticketing system
  • Customizable chat widgets
  • API integration
  • Multi-channel support

Pros & Cons

Pros

  • Real-time customer engagement
  • Multi-channel communication
  • Robust analytics for insights
  • Customizable chat widgets
  • Streamlined feedback management

Cons

  • May require some training for full utilization
  • Integration with certain platforms can be complex

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