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What is SU for Jira?

SU for Jira allows system admins and possibly even members of a delegated group to assume the identity of other users (privilege escalations are checked for and blocked).When an admin takes on the identity of another user, it allows that admin to _validate_ that changes made to solve a users problem have _actually_ been solved, increasing team efficiency by removing the time sapping repetitive "it still doesn't work" follow ups.

Advantages

  • Real-time collaboration
  • Customizable workflows
  • Integration with Jira
  • Task management tools
  • Reporting and analytics
  • User permission settings
  • Template library
  • Mobile access

Company

location
Palo Alto, California
founded year
2001
employee size
201-500
parent company
ServiceRocket

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*Content has been generated by AI. May contain inaccuracies.

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