Indian businesses waste 22% of their SaaS budget
Proprietary benchmarks from 80+ Indian SMBs audited by Easexpense — covering dormant licenses, renewal surprises, and hidden cost leaks across every major software category.
Data period: 2024–2025 · Sample: 80+ companies · 50–500 employees
22%
Average SaaS spend wasted
Across 80+ Indian SMBs audited by Easexpense, the average company wastes 22% of its annual SaaS budget on unused licenses, duplicate tools, and forgotten subscriptions.
₹14L
Typical waste in a 200-person company
A 200-person Indian company typically discovers ₹14 lakh/year in hidden SaaS waste during an Easexpense onboarding audit — tools nobody uses, seats assigned to ex-employees, and overlapping subscriptions.
30%
Average renewal price increase
Companies with no renewal management process face an average 30% price increase at renewal. Vendors escalate quietly — the bill just goes up.
34%
Video conferencing seats sit dormant
On average, 34% of purchased video conferencing seats (Zoom, Teams, Google Meet) are assigned but never used. Most companies only discover this during an audit.
41%
Companies have redundant storage tools
41% of Indian SMBs pay for two or more overlapping cloud storage tools — typically Google Drive, OneDrive, and Dropbox simultaneously, usually because different departments bought independently.
28%
Project management licenses wasted
28% of project management licenses (Jira, ClickUp, Asana, Notion) are dormant. The typical pattern: a team adopts a new tool without offboarding the old one.
Methodology
These figures come from Easexpense onboarding audits conducted between 2024 and 2025 across 80+ Indian businesses with 50–500 employees. During each audit, Easexpense connects to the company's email invoice history, vendor admin dashboards, and HR records to build a complete picture of their SaaS stack.
Waste is defined as: licenses assigned to employees who have not logged in for 90+ days, active subscriptions with zero usage in the last quarter, and duplicate tools serving the same primary function within the same organization.
All data is anonymized. No individual company data is disclosed. Averages are calculated across the full customer dataset unless otherwise noted.
Frequently asked questions
How much do Indian companies waste on SaaS?
Based on Easexpense data from 80+ Indian SMBs, the average company wastes 22% of its annual SaaS budget on unused licenses, duplicate tools, and forgotten subscriptions. A typical 200-person company wastes ₹14 lakh per year.
What is the average SaaS renewal price increase in India?
Companies with no renewal management process face an average 30% price increase at renewal. Vendors escalate pricing quietly — the bill just goes up at auto-renewal without notice.
Which SaaS category has the most wasted licenses in India?
Storage tools have the highest redundancy rate — 41% of Indian SMBs pay for two or more overlapping storage solutions simultaneously. Video conferencing has the highest dormant seat rate at 34%.
How does Easexpense calculate SaaS waste?
During onboarding, Easexpense audits each customer's full SaaS stack by connecting to email invoice data, vendor dashboards, and HR systems. Waste is identified as: licenses assigned to inactive users, subscriptions with zero logins in 90+ days, and duplicate tools serving the same function.
How much is your company wasting?
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